How does our billing system work?

Recurring Billing

We encourage our customers to take full advantage of the automated billing system. We use PayPal as our credit card processor. It is not necessary to have a PayPal account to pay your bill, through PayPal. However for automated billing, you do need a PayPal account. You may go to www.PayPal.com to sign up.

From the client portal , you may access your billing and customer support information. It is the portal from which to access all the areas you need to oversee all these areas.

To pay your invoice or sign up for automated, recurring billing click here to go to the Client Portal.

Billing Terms of Service

We usually send out invoices via email. Invoices may be paid via credit card, eCheck, Paypal, or Paypal subscription. In some cases we will accept paper checks. We do encourage all our accounts to handle their payments for service through digital means. All Paypal subscriptions are billed automatically monthly, quarterly or semi-annual, annually or biannually. It is the client’s responsibility to ensure that they have sufficient funds to cover this transaction. In the event that there is insufficient credit, as a courtesy we will send an email notification, at which point we will need to be provided with payment within 48 hours. If we do not receive a response within 48 hours, the account will be suspended and any web sites under that account plan will be unavailable.

Account Suspensions: Any account suspended due to non-payment will require a reactivation fee of $10.00.

Cancellation Refunds: We DO NOT refund partial monthly fees to accounts canceling after their 30 day initial account activation period. Therefore, only prepaid full monthly fees existing on account will be refunded.

Currency: All prices are in US dollars. We are not responsible for any currency exchange fees of your credit card company or your bank.